service
service
Our services
Our service
customized service
According to the specific needs and requirements of customers, we provide customized crane supporting components and processing solutions. Customized services can ensure that the quality, performance, and reliability of products meet customer requirements.
Pre sales consultation
Provide excellent pre-sales consulting services to customers, assist them in selecting suitable crane accessories and processing solutions, and answer their questions and difficulties.
Delivery Support
During the delivery process, the company can provide customers with comprehensive service support including transportation, installation, etc., and ensure delivery time and quality.
technical support
The company can provide technical support services, including guidance and assistance in the use, maintenance, and maintenance of crane supporting parts and processing, to ensure that the product has always been in good operating condition.
1. Pre sales consultation support
2. Installation and debugging support
3. After sales support
after-sale service
For product issues or customer confusion, the company can provide excellent after-sales service support. The technical support team can respond to customer needs in a timely manner, extend a helping hand, and achieve after-sales service support that satisfies customers.
Technical support
Technical support
01.Pre sales consultation support
（1）Product selection consultation：Provide suggestions and support for selecting suitable crane supporting components and processing solutions based on customer needs and requirements.
（2）Technical guidance consultationWe can provide good technical consultation and guidance for customers who encounter technical problems and difficulties in crane supporting components and processing.
（3）Scheme design consulting：Provide customized design consulting services for customers, helping them develop the most suitable crane supporting components and processing plans for their own needs.
02. Installation and debugging support
（1）Installation on-site support：Provide on-site technical support to customers, track the installation process of crane supporting components and processing solutions throughout the entire process, and provide guidance and assistance to customers.
（2）Installation and debugging support：We can provide good technical guidance and support for the use and debugging of crane supporting components and processing plans, ensuring that the products are in normal use and operation status.
03.After sales technical support
（1）product maintenance：Provide technical support in product maintenance to help customers extend the product's lifespan and improve its performance under normal use.
（2）Common problem solving：Provide solutions to common problems and technical support services to customers, help them quickly solve problems, and reduce losses caused by product issues.
（3）Product Upgrading：Provide product upgrade services for crane supporting components and processing solutions, allowing customers to always master the latest product technology and information, and improve their competitive advantage.
Lifting Equipment Technical Engineer
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0373-8998966
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